Diptyque Essences Insensées Tiare 2019 Limited Edition (Discontinued)

SHIPPING

We strive to dispatch all orders as promptly as possible. As each fragrance is carefully hand-decanted to order, a short preparation period is required. Most orders, including Express Post, are typically shipped within 2–5 business days. If any unexpected delay arises, we will notify you via email.

Please note that when selecting Untracked Letter as your shipping method, no tracking number will be provided. As this service is not traceable, FragLand is not responsible for any lost, delayed, or undelivered items once dispatched. Parcel Locker and Parcel Collect addresses are not accepted for this method, as delivery can only be made to a standard residential or business mailbox. For a safer and more reliable delivery experience, we strongly recommend choosing Standard Post or Express Post, which include tracking.

RETURN

Due to the unique nature of our hand-decanted products, once an order has been placed and processed, we are unable to accommodate cancellations or modifications. We encourage you to review your order carefully before confirming your purchase.

In the unlikely event that you receive a damaged or defective item, we are here to assist you promptly. Please notify us within 3 business days of the delivery date by contacting our customer service team at info@fragland.com.au. We are committed to resolving the issue to your satisfaction.

FragLand is an independent retailer specialising in fragrance decants, discovery sets and testers. Unless otherwise stated, we are not affiliated with, endorsed by, or in any way connected to the original fragrance brands. All trademarks, service marks, and trade names appearing on this site are the property of their respective owners.